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Home > Flirty Lingerie's Shipping Policies

Flirty Lingerie's Shipping Policies

Flirty Lingerie's Shipping Policies


Sizing - Contact Us/About Us - Foreign Orders - Returns - Frequently Asked Questions - Articles - Affiliate Program - Flirty Links


Cancellation Policy: There will be a 15% cancellation fee on orders that have
already been processed and are ready for shipment. There will be NO cancellation
fee if an order is canceled within 2 hours of placement of the order. After 2
hours orders cannot be cancelled as they are in our distribution stream.

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Standard Shipping via U.S. Postal Service- Priority Mail and Federal Express

Flirty Lingerie's standard shipping is: United States Postal Service Priority Mail and Federal Express for United States delivery. Shipping and handling rates are based on the amount you order as well as the weight and dimensions of the package as UPS, Fed Ex and the USPS all determine the cost of shipping items based upon weight and dimensions. Shipping rates are additional when shoes, wings, heavy items such as certain sex toys and products that require unusual sized boxes or cartons, and when items are shipped from other warehouses that we ship out of to offer the selection that we do. This is for all shipping carriers we utilize.

Shipping STARTS at:

$0-$49.99 =$7.95
$50.00-$74.99=$8.95
$75.00-$99.99=$9.95
$100.00 and up=$10.95
Free shipping does not apply to shoes or any item due to its size, dimensions or weight as well as the size of the box they need to be shipped in. Free shipping does not apply on orders over $100.00 when a discount is received.

.When we have to ship items out of other warehouses we use, additional shipping is applied above and beyond the 10.95 that constitutes free shipping.

Shipping charges are based upon weight and dimensions and your charges may be higher due to that calculation. The U.S. Postal Service and Federal Express uses a combination of weight and dimensions to determine cost of shipping. In the event the items purchased required unusual shipping cartons, shipping charges may be extra. We ship out of warehouses thru out the country to offer the selection that we do. Shipping is slightly higher when shipping out of several locations. Additional shipping WILL be calculated and charged once package is mailed.  Delivery Confirmation is included in the cost of shipping and handling, so you can track your package. Flirty Lingerie is not responsible for any package once it is delivered to the Post Office. If you have any problems regarding the shipment of your package please let us know, however we cannot replace lost or damaged items!

United States Postal Service Priority Mail (U.S. Customers only) should arrive in 2-5 days (Weather Permitting) from the date the package leaves our warehouse in Albuquerque, New Mexico, New Jersey, Houston, Arizona or Southern California depending on mail volume once the order is processed within 5-7 business days. We do not process and order the same day it comes in to our store unless it is an expedited overnight or 2 day delivery received before noon MT. If you are ordering for Halloween, Christmas or Valentine's Day or during National Holidays our processing time frame runs a bit longer and Priority Mail may take longer due to these peak mailing holidays! We are closed weekends and holidays. Please order early to guarantee that your item is in stock and you will get it on time! Please contact Flirty Lingerie and let us know at the time of ordering by placing a note in the online order or by a follow up email or toll free phone call if you need the product/s by a certain date. Flirty Lingerie will make every effort possible to see to it that you get your product in time.
 

Expedited Shipping for U.S. Customers via Federal Express:


Please contact us if you require Saturday delivery. Saturday delivery via Federal Express may not be available in all areas, and will be subject to additional charges such as fuel charges, etc. Please contact our customer service representatives for clarification to determine availability and costs. Fed Ex does not consider Saturday delivery to be a part of their regular delivery schedule as they require additional fees for Saturday Delivery. Fed Ex does not deliver on Sundays or Holidays. Fed Ex does not guarantee delivery if there is weather or other delays responsible for failure to deliver as requested. Although the weather in your community may be clear and dry, Fed Ex may be suffering weather problems in Memphis, TN or other routing locations impacting your ability to get your package on time.

During peak shipping times such as Halloween, Christmas and Valentines Day, and U.S. National Holidays expedited shipping may be delayed. There may be a 24 to 72 hour delay in shipping expedited packages due to  heavy volume. Check with our customer service representatives to determine when to expect your package.

Overnight Delivery via Federal Express 

All Federal Express shipping is given expedited service which means all efforts are made to ship the same day the item/s are ordered. During times of heavy volume Flirty Lingerie may be unable to ship expedited shipments on the same day received and will ship as soon as possible thereafter. All orders placed for overnight or second day air shipping must be placed before 12:00 noon, MDT in Albuquerque. If placed before 12:00 noon, the item/s may be shipped that same day as every effort is made to do so. Signatures will be required on overnight and second day air orders. Cost of shipping is based upon the amount purchased, the weight and dimensions of your purchase. Shipping is slightly higher when shipping out of several locations we use. Additional shipping WILL be calculated and charged once package is mailed.Fed Ex also charges a fuel surcharge when the price of fuel rises and may effect your cost of shipment. Other charges may be imposed by Fed Ex that are out of the control of Flirty Lingerie. These charges may includes a residential delivery charge, signature charge and other charges determined by Fed Ex. Additional shipping WILL be calculated and charged once package is mailed. Shipping charges are based upon weight and dimensions and your charges may be higher based upon these factors. Additional shipping will be calculated and charged once package is mailed. Shipping is slightly higher when shipping out of several locations. Additional shipping WILL be calculated and charged once package is mailed.Federal Express Overnight is guaranteed to be there the following business day after it is made , Monday through Friday if the order is placed before 12:00 noon MDT. Example: An order placed on Friday before noon will be received on Monday as Monday is the next business day. If you need the item on Saturday, you must request Saturday delivery! Federal Express charges additional charge for Saturday delivery. Shipping STARTS at $42.00. Federal Express does not deliver on Sundays.

$0-$49.99 = $42.00
$50.00-$99.99 = $44.00
$100.00-$149.99 = $46.00
$150.00-$199.99 = $48.00
$200.00 & over = $50.00


Federal Express 2nd Business Day Air: 

All Federal Express shipping is given expedited service which means all efforts are made to ship the same day the item/s are ordered. All orders placed for overnight or second day air shipping must be placed before 12:00 noon, MDT in Albuquerque. If placed before 12:00 noon, the item/s will be shipped that same day. All orders placed for overnight or second day air shipping must be placed before 12:00 noon. Signature may be required on overnight and second day air orders. Shipping charges are based upon weight and dimensions and your charges may be higher. Shipping is slightly higher when shipping out of several locations. Additional shipping WILL be calculated and charged once package is mailed. Additional shipping will be calculated and charged once package is mailed. Shipping charges are based upon weight and dimensions and your charges will be adjusted. Additional shipping will be calculated and charged once package is mailed.  

Federal Express 2nd Day Air is guaranteed to get to you in 2 BUSINESS days, if the order is placed that same day before 12:00 p.m! During Peak shipping times please call and confirm shipping times as there may be delays in processing. Flirty Lingerie will not be responsible for shipping delays caused by peak shipping demands. An order placed on Thursday before noon will be received on Monday as Monday is two business days from the date of delivery. If you need the item on Saturday, you must request Saturday delivery!  Federal Express charges a premium charge for Saturday delivery. SHIPPING STARTS AT 28.00. Fedex charges a variety of charges that may be passed on to our customers. Federal Express does not deliver on Sundays. 

$0-$49.99= $28.00
$50.00-$99.99 = $30.00
$100.00-$149.99 = $32.00
$150.00-$199.99 = $34.00
$200.00 & over = $37.00+

International Shipping:

International Customers:  Orders are processed and mailed if in stock within 7-10 business days from the date the order is placed. Partial orders may be shipped outside the United States.

United States Postal Service Global Priority:

Delivery is 1-3 weeks once we ship your order. It is not insured and does not have tracking available. Cost of shipping begins at $24.00.  Global Priority shipping time varies due to Customs and their individual processing time. Depending on country Global Priority takes approximately 1-2 weeks. We cannot, however, guarantee any shipping out of the United States. Please check with your Post Office or customs office.

Global Express:

Delivery could then be 3-7 business days depending on the customs requirements in your specific country.  Cost of shipping begins at $36.00  is insured and  has tracking available.  Rates are weight based as well as based upon the amount purchased. The amount increases $2.00 every $50.00 increment purchased and rates may be higher depending on items ordered.

Federal Express Expedited Shipping

Federal Express is offered to international customers upon request. The cost of shipping required speaking to or emailing our customer service representatives as a quote for cost and delivery time must be given and approved by the customer. 

Processing Time versus Shipping Time

Priority Mail: Processing Time: In most cases your order will be processed within four to five business days from receipt of your order. If the items must be ordered, they will be shipped in 1-3 weeks or drop shipped if available from the vendor. A $10.00 drop ship fee will be added when the order is processed as well as additional shipping if necessary. Every effort is made to ship the purchase as soon as possible.
Due to high sales volume there are times when we run out of stock on certain items or they are back ordered: Some items may be drop shipped from our warehouses in Florida, Pennsylvania, Texas, Colorado and California for an additional charge of $10.00 plus shipping if necessary. Some of our items may be shipped from Canada. Please call us at 1-877-354-7895 or email Flirty Lingerie with questions or special mailing instructions. We make every effort to supply our products for special events such as Weddings, Birthdays, Anniversaries and Homecomings. Call or email us and let us know of your special needs. Every effort will be made to comply with special requests.

Special Delivery Requests

Flirty Lingerie will make every attempt to comply with your special delivery requests, but cannot take responsibility if the carrier does not comply. Frequently, customers will ask that the package be left in a certain location on their property such as behind the gate or under the stairs. Flirty Lingerie will communicate that to the carrier on the package, but cannot take responsibility if the delivery person ignores the request. If you live in an area where thefts have occurred, or want the package left in the open, Flirty Lingerie cannot be help responsible for such thefts. Consider purchasing insurance which carries a nominal fee. Also, consider requiring signature confirmation as the package must be signed for upon delivery. Also, consider requesting that the package be left for pick up at the local Federal Express location or Kinko's nearest your work or home.

Delivery through alternative shipping carriers

Customers frequently ask if Flirty Lingerie will ship through carriers that we do not primarily use such as DHL and Airborne. Depending on the circumstances Flirty Lingerie may be able to assist you. This service may incur an additional expense. Please contact our customer service representatives with your request and we will make every effort to comply with your requests.

Using your Federal Express Account Number

Flirty Lingerie will gladly use your federal express shipping account number if you desire for a nominal $5.00 fee. Contact our friendly customer service representatives to assist in this regard.

Shipping to alternative locations

Flirty Lingerie is routinely asked to ship packages to hotels, resorts and special locations throughout the world. We can accomodate these requests for shipment as long as the location otherwise received mail or Fed Ex deliveries. Remember Federal Express does not ship to P.O. Boxes. You must provide Flirty Lingerie with a physical address in order to receive Federal Express packages. Virtually every commercial enterprise has a physical address thus receiving Federal Express shipments or Priority Mail shipments is usually not a problem. We routinely arrange deliveries around the world either overnight or second day thus making last minute purchases effortless on your part.








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FlirtyLingerie.com
(505)890-6240
Toll Free 1-877-354-7895
5244 Second Street NW
Albuquerque, NM 87107
customerservice@flirtylingerie.com

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