Flirty Lingerie offers our Hassle Free Return and Exchange Policy.

Flirty Lingerie's No Hassle Return Policy

1. Obtain a Return Authorization Number by email or via our toll free number. 
2. Mail the item back with all original tags on the garment, and/or in
its original UN-OPENED packaging, unworn and unused. We know when the package has been opened and tried on.
3. Your credit card will be credited within 5-20 business days from receipt of return of the item/s.
4. There is a 15% restocking fee on returns. This 15 %  restocking does not apply to exchanges.
5. There are no refunds on shipping or gift wraps, unless there is some fault on the part of Flirty Lingerie. 

  In accordance with Federal Health Codes, all intimate apparel,  panties, hosiery, body stockings, adult novelties, adult toys, and marital aids are not returnable. The only exceptions are manufacturer's defects and we will then only exchange the item once we have determined if there is a defect.

Adult toys and marital aids are sold as novelty items only. Seller will not accept returns or exchanges on adult toys/novelty items unless there is a defect. We will only exchange the item. Battery operated and ac powered products are individually tested at our main warehouse only in Albuquerque, New Mexico prior to shipping. We also have shipping warehouses in Colorado and New Jersey. This policy is upheld for the protection of all our customers and assurance that the merchandise selected is new and unused at the time of delivery. This policy also protects our employees from handling or exposing themselves to unsanitary conditions or potential STD's. Seller makes no representation or warranty of any kind, nature, or implied with respect to the merchandise, the use of or fitness for a particular purpose. Buyer holds harmless the seller for any liability. 

Clearance and discontinued items cannot be returned as they may have been drastically reduced, and are often one of a kind. All Sale items are clearance and discontinued items. Discounts have been applied. There are NO returns or exchanges on any SALE items! The following items cannot be returned due to health regulations.

Body Stockings, Teddies/Rompers, Panties/Thongs of any kind, Shapewear of any Kind, Hot Pants/Shorts of any kind

Mens's Underwear, Bra and Panty Sets, Chain Mail, Wigs, ALL Adult and Romance items, Sex Toys, Sex Swings and Stripper Poles.

Clearance and Discontinued Merchandise
 

You must obtain a RETURN AUTHORIZATION NUMBER via email within 7 days
of date of delivery to obtain a refund or exchange. Once you receive your
authorization number you have 30 days within which to return the item to Flirty
Lingerie. Returns are to be sent to our distribution center located at: 5244
Second Street NW, Albuquerque, NM 87107. The customer is responsible for
return shipping unless Flirty Lingerie mailed the wrong item or the item has an
obvious defect. Flirty Lingerie reserves the right to determine what constitutes
a defect. The item must be returned before a determination of a defect. All
items are checked before leaving our distribution center to avoid mailing
defective items.
We will refuse unauthorized returns! Unauthorized returns are those
that are sent back without a return authorization number. All items
must be clean and unworn with all tags attached. All pre-packaged items must be
returned in original packaging.
For health reasons, panties/thongs/g strings attached to lingerie should NOT
be tried on unless you intend to keep the garment. Please
remember to wear a liner when trying on an outfit that has a panty bottom.
If returned item has been worn or damaged no refund will be given. We may
give a partial refund, or send the garments back to you. Please email or call for additional
information.

Flirty Lingerie Return and Exchange Form: print and complete/return with items